Privacy Policy

SRI BHUVANESVARI JEWELLERRY PRIVATE LIMITED ("SBJ", "we", "our") is committed to honoring the privacy and confidentiality of every customer who visits our showrooms or uses our digital platforms at bhuvanesvari.com.

This Privacy Policy outlines the categories of personal, financial, and transactional information we collect, the rigorous security protocols deployed to protect your records, and your rights regarding data access and account management.

We collect information strictly necessary to provide authentic jewelry services, verify purity hallmarking records, and manage scheme accounts:

• Contact & Identity: Name, phone number, email address, and delivery/residence address.
• Savings Scheme KYC: Government-recognized identity proofs (PAN card, Aadhaar / Voter ID) where mandated by Indian statutory regulations for bullion purchases exceeding threshold limits.
• Transaction Records: Digi Gold passbook ledgers, chit deposit receipts, order numbers, and verified payment gateway identifiers.
• Device & Usage: Operating system, browser type, IP address, and cookie tokens to optimize platform performance.

Your personal data is used exclusively for lawful showroom and platform operations:

• Managing your 22K Digital Gold ledger, bonus gram allocations, and maturity notifications.
• Responding to personalized product inquiries, bridal consultations, and bespoke video previews.
• Generating BIS Hallmark certification records, tax invoices, and legal receipts.
• Sending critical transactional alerts, daily gold rate updates, and payment confirmations via SMS and WhatsApp.

All financial payments processed via our website or mobile apps are handled through RBI-authorized, PCI-DSS Level 1 compliant payment gateways utilizing 256-bit SSL bank-grade encryption. Sri Bhuvanesvari Jewellerry never stores or has access to your full credit card numbers, debit card PINs, or net-banking passwords.

We maintain a strict zero-spam, zero-sale policy: we never rent, sell, or trade your personal data to third-party marketing companies. Data is disclosed only to verified service providers (e.g., SMS gateways, cloud database hosts) bound by strict confidentiality agreements, or when mandated by law enforcement or tax authorities under applicable Indian statutes.

You have the absolute right to inspect, update, or request permanent deletion of your customer account and associated personal data at any time.

To initiate permanent account erasure in accordance with Apple App Store and Google Play guidelines, you may visit our dedicated Account Deletion Portal or contact our data protection team at admin@bhuvanesvari.com.

Our website uses essential session cookies and performance telemetry to maintain security, remember user preferences, and analyze anonymized site traffic. You may disable cookies through your browser settings, though certain interactive features like wishlist syncing may be affected.